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Frequently Asked Questions (FAQ)


Getting Started

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How do I register?
  • Registering for Blighty Bingo is simple. All you have to do is click the Join Now link on our home page, then fill in the form on our registration page. It only takes a minute or two and then you're ready to play bingo.
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Does Blighty Bingo run on a Mac or a PC?
  • You can run the Blighty Bingo game on either a Mac or a PC. And you don't require a super powerful computer to play the game. It will run on the average home computer. Put it this way, if you can surf the net, you should have no problems playing at Blighty Bingo. We do recommend that for a better gaming experience you play through a broadband connection.
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Banking, Deposits and Withdrawals

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How can I claim my welcome offer?
  • After you've signed up for an account, you can claim your welcome offer when you make your first deposit. Simply deposit £10 or more using promo code: HUNKY and your bingo tickets and spins will be added to your account.
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What do I get with my welcome offer?
  • When you sign up and make your first deposit, you'll receive £80 of bingo tickets and 10 spins. You'll receive 60 tickets (worth £30) to the Street Party bingo room and 4 bingo tickets (worth £40) to the Big Bang bingo room. Your spins will be credited on Fluffy Favourites.
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What Deposit methods do you accept?
  • All banking is provided by Brigend, a wholly owned subsidiary of Cassava Enterprises Gibraltar Limited. We accepts most payment methods including Visa, Mastercard, Maestro and PaySafe card.
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How do I cash out and get paid?
  • Payouts can be requested from the cashier. Withdrawals are processed based on the method that you have used to make your deposit. Please find the maximum withdrawal timeframes below (take the table from the T&Cs).
  • Please find our withdrawal policy here.
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What is the minimum amount I can deposit?
  • You can deposit as little as £5 at one time
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I have made a withdrawal, when will the money be in my bank account or on my credit card?
  • It takes up to 8 working days for funds to appear in your account. All withdrawal transactions are processed by Cassava Enterprises (Gibraltar) Limited within 2 working days from your original request. However your bank or Credit Card Company may take up to 6 working days from then to complete the process.
  • We will allocate withdrawals to cards used on your account so as to cover expenditure on those cards across the life of the account.
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How will my transactions appear on my bank or credit card?
  • Your deposits and withdrawals will be listed on your bank statement under the title Cassava Enterprises or Virtual MaSerIRL
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Support

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How can I contact the support team?
  • The Blighty Bingo Customer Support Team is available to answer any questions you may have about your account or the game.
  • You can speak to one of our Customer Support Agents by visiting the help chat room in the game. Alternatively you can contact us by using the Help form on the Support page.
  • Finally, you can contact the team on the telephone on this number, 0808 2389 814 any time.
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Security

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Is it legal to play bingo online at Blighty Bingo?
  • Blighty Bingo is operated by Cassava Enterprises (Gibraltar) Limited, which is licensed to offer online gaming services by the Government of Gibraltar (License Number 022), regulated by the Gibraltar Gambling Commissioner under the laws of Gibraltar, and makes no representation as to legality of such services in other jurisdictions. Cassava Enterprises (Gibraltar) Limited is incorporated in Gibraltar, which is part of the European Union.
  • Our services in the UK are operated by 888 UK Limited, a company incorporated in Gibraltar, which is licensed and regulated by the Great Britain Gambling Commission.. We adhere to their strict regulations on fair play and prize payouts.
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Will my personal details be safe?
  • We take our responsibilities towards our players' security very seriously and we use the latest technologies to ensure that your banking and personal details are safe with us. This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted. This makes it impossible for people to crack this code and gain access to your confidential details.
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Are my payment card details secure?
  • We use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and our servers.
  • This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted.
  • This makes it impossible for people to crack this code and gain access to your confidential details.
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Game Play

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How do I know the bingo games are fair?
  • To assure the integrity of our games, a Random Number Generator (RNG) is always used to ensure random results. Whether it's the bingo ball selection, a roll of a dice, a hand of cards, or a spin of the wheel, in each event a Random Number Generator (RNG) is utilized to ensure that the outcome is random. The system has been rigorously tested by running millions of rounds and examining their results. The system is also systematically tested by Blighty Bingo.
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What happens if I have purchased my cards and I get disconnected from the game?
  • As soon as your cards are purchased, you are in the game regardless of your connection status.
  • The game outcome is generated at our servers, and if one of the cards you have purchased is a winner, then you will win. If you get disconnected for any reason, and you have purchased cards, then check your transactions in the members area to see if you won.
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Why can I not connect to the chat server?
  • Our chat servers may be down from time to time, but this is not frequent. Often, if your computer sits behind a firewall, the firewall will not allow our chatservers to send messages to your computer.
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Can I keep my card numbers from game to game?
  • Unfortunately not. In keeping things fair, all cards are randomly generated at the time you request them.
  • If you do not like the numbers of your issued cards, you can simply get a new batch by clicking on the arrows below the bingo cards.
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I received a Free Spins voucher, how do I claim it?
  • Once you login to the site and enter the gaming lobby, click on the gift icon located at the top section next to the site logo. If you received a voucher and cannot find any gift icon please contact us
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How do I get support?
  • Feel free to contact us with any questions or support issues.
  • We will endeavour to answer all queries within 72 hours.
  • We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.
  • Email:
  • Phone: (toll free, UK only)
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game help

90-Ball Game Help



Last Updated on the 25/07/2016

Overview

The most famous version of bingo is 90-ball bingo. Players opt-in to a 90-ball bingo game by buying numbered bingo tickets. A caller calls out numbers randomly and if they appear on a player's ticket, the player covers them or 'daubs' them. The 1st place winner is the player that covers any 1 line pattern, the 2nd place winner covers any 2 line pattern and the Full House winner covers all 3 lines on the ticket.



90-Ball Bingo Ticket

The tickets above is a typical 90-ball bingo ticket


  1. The tickets sold at 90-ball Bingo games consist of a 3X9 chart of numbers. Each line of 9 boxes displays 5 numbers and 4 empty spots.
  2. The lines are arranged in this manner:

    1-9 in the 1st Column

    10-19 in the 2nd Column

    20-29 in the 3rd Column

    30-39 in the 4th Column

    40-49 in the 5th Column

    50-59 in the 6th Column

    60-69 in the 7th Column

    70-79 in the 8th Column

    80-90 in the 9th Column

  3. The game of 90-ball Bingo is always played on strips of 6 tickets each, with very little exception. One strip displays the total of the numbers 1-90 spread around the 6 tickets, so that a number is covered at each bingo call.


Bingo caller

  • The numbers 1 - 90 make up the game of 90-ball bingo.
  • A caller calls these numbers out one at a time as they are withdrawn by the bingo system.
  • At every single game, each number may be called out only one time.

WINNING Patterns

When it comes to 90-ball bingo games, there are 3 successive patterns that can bring you a win and each pattern has its own prize.

  • Any 1 Line - Cover all the number in any single row
  • Any 2 Lines - Cover all the number any 2 rows
  • Full House - Cover all 15 numbers on a ticket

In some cases, players can collect all 3 of the prizes during one game if they are the first to achieve all 3 patterns.


Payouts and Jackpots

In most cases, the size of a game's payout is determined by the cost per ticket and the number of players who opted into the game. The higher the ticket price and the more players that join a game will cause the prize to be larger. Occasionally, we offer a fixed minimum prize regardless of the number of players that participate and the price of the tickets. Extra jackpot can also be on offer in a select number of bingo games.

Players can find all the details about a game's jackpot in the info bar located on top of the ticket strips, ahead of a game and throughout the game.

Game Options

Click on the Options button in the right corner of the screen to customize the bingo interface so that it matches your needs.


Simply choose the settings that appear in the center of the screen of your choice and click OK. You can go back into these settings and alter them at any point in time.

Settings Available:

Price alert: Lets you enable or disable the presentation of the card price within the bingo rooms.

Show 3TG: This stands for "Show 3 to go" and if you select it the bingo system will highlight your tickets that only have 1, 2 or 3 numbers left to cover until you win.

Autodaub: If you select this setting, the system will cover the called numbers that appear on your card for you.

IMPORTANT: It doesn't matter if you manually daub the numbers or if you select autodaub to have it done for you. This does not affect the outcome of the game. If you own a bingo card with a win, the prize is yours no matter what!

Best Card First: Displays your card that is nearest to winning on the screen in the top left corner.

Tickets Selection

You may choose the strips and tickets that you want to bingo with by clicking on each one or you can have the bingo system select them for you arbitrarily.

Manual Selection of Tickets

You can choose one ticket or strip at a time by clicking on each one you want to purchase. Alternatively, you can use "Click to Select Strip" to choose an entire strip. If a strip displayed doesn't feel right to you, you can click on "Get New Strip". The current strip will disappear and be replaced with a new one. However, the tickets in the current strip that you already chose will remain. To alternate between the 4 strips available, you can click on the red button in the centre with the arrow.

Selecting you tickets - Automatically

If having the bingo system choose your tickets for you sounds appealing, then you can just click on the amount of strips you'd like to purchase in the "Auto Select Strips" box. Once you have made your auto selection, you can click on any of the tickets one at a time and remove them from the strips. Your auto selected tickets total will appear underneath the auto select strips area.


Buying Tickets

The perquisite for entering a bingo game is the purchase of at least 1 ticket.

The maximum number of tickets you can purchase in a single game is 96 (16 strips). It is only possible to purchase tickets after you have funded your bingo account with the right amount of funds. You'll always be able to view your account balance at the top of the bingo screen. To deposit into your account anytime, click the "Cashier/Banking".

The price per ticket is visible on the left hand side of the bingo screen on the top/Card itself and on the purchase panel.


Playing the Game

After you purchase tickets for a bingo game, the next step is to wait for the game to begin. You can keep track of the time left until the game starts by checking the "Game Starts" countdown., which appears in the top left corner of the bingo screen.



New bingo games begin every few minutes so the wait is never long. Once the game begins, all the details you need to play will appear in an info bar on top of your tickets. For example, you'll see the number of players who are playing the game, the available prizes for the patterns (1 line, 2 lines and Full House) and the jackpot prizes.



As the game is being played, the prize winners are displayed and the ticket symbol on the above right switches to show the next winning pattern in line.

Each number that is called during the game appears in the top left-hand corner inside a bingo ball. Underneath/Besides it, you'll find the last five calls that came before it, so you can keep track.



Daubing Your Numbers

Our bingo room lets you decide whether you want to daub your own bingo tickets manually with your mouse or have the system daub your tickets for you, so you don't have to worry about forgetting a number. The default selection is the automatic method, but if you prefer to daub manually, you can change the settings in the options menu by removing the checkmark beside "Autodaub". You can open your settings from the top left-hand corner of the bingo screen.



IMPORTANT: It doesn't matter if you manually daub the numbers or if you select autodaub to have it done for you. This does not affect the outcome of the game. If you own a bingo card with a win, the prize is yours no matter what!

You always have the option of turning Autodaub back on whenever you like.

Winning

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  1. If a player gets a winning pattern on their bingo card, the game will stop for a short period to display a message informing you of who won the game and how much they collected.
  2. At the end of the game, the 3 winners will be presented in the same way to all the players in the bingo game.


Progressive Jackpots

To read more about our progressive jackpots, please click here.

Disconnections

We understand that sometimes internet connections can be lost and that you might get disconnected whilst playing a game. If this happens, the system will continue to autodaub for you and you'll be awarded any prizes you may have won during your short time away.

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