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Frequently Asked Questions (FAQ)


Getting Started

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How do I register?
  • Registering for Blighty Bingo is simple. All you have to do is click the Join Now link on our home page, then fill in the form on our registration page. It only takes a minute or two and then you're ready to play bingo.
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Does Blighty Bingo run on a Mac or a PC?
  • You can run the Blighty Bingo game on either a Mac or a PC. And you don't require a super powerful computer to play the game. It will run on the average home computer. Put it this way, if you can surf the net, you should have no problems playing at Blighty Bingo. We do recommend that for a better gaming experience you play through a broadband connection.
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Banking, Deposits and Withdrawals

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How can I claim my welcome offer?
  • After you've signed up for an account, you can claim your welcome offer when you make your first deposit. Simply deposit £10 or more using promo code: HUNKY and your bingo tickets and spins will be added to your account.
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What do I get with my welcome offer?
  • When you sign up and make your first deposit, you'll receive £80 of bingo tickets and 10 spins. You'll receive 60 tickets (worth £30) to the Street Party bingo room and 4 bingo tickets (worth £40) to the Big Bang bingo room. Your spins will be credited on Fluffy Favourites.
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What Deposit methods do you accept?
  • All banking is provided by Brigend, a wholly owned subsidiary of Cassava Enterprises Gibraltar Limited. We accepts most payment methods including Visa, Mastercard, Maestro and PaySafe card.
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How do I cash out and get paid?
  • Payouts can be requested from the cashier. Withdrawals are processed based on the method that you have used to make your deposit. Please find the maximum withdrawal timeframes below (take the table from the T&Cs).
  • Please find our withdrawal policy here.
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What is the minimum amount I can deposit?
  • You can deposit as little as £5 at one time
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I have made a withdrawal, when will the money be in my bank account or on my credit card?
  • It takes up to 8 working days for funds to appear in your account. All withdrawal transactions are processed by Cassava Enterprises (Gibraltar) Limited within 2 working days from your original request. However your bank or Credit Card Company may take up to 6 working days from then to complete the process.
  • We will allocate withdrawals to cards used on your account so as to cover expenditure on those cards across the life of the account.
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How will my transactions appear on my bank or credit card?
  • Your deposits and withdrawals will be listed on your bank statement under the title Cassava Enterprises or Virtual MaSerIRL
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Support

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How can I contact the support team?
  • The Blighty Bingo Customer Support Team is available to answer any questions you may have about your account or the game.
  • You can speak to one of our Customer Support Agents by visiting the help chat room in the game. Alternatively you can contact us by using the Help form on the Support page.
  • Finally, you can contact the team on the telephone on this number, 0808 2389 814 any time.
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Security

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Is it legal to play bingo online at Blighty Bingo?
  • Blighty Bingo is operated by Cassava Enterprises (Gibraltar) Limited, which is licensed to offer online gaming services by the Government of Gibraltar (License Number 022), regulated by the Gibraltar Gambling Commissioner under the laws of Gibraltar, and makes no representation as to legality of such services in other jurisdictions. Cassava Enterprises (Gibraltar) Limited is incorporated in Gibraltar, which is part of the European Union.
  • Our services in the UK are operated by 888 UK Limited, a company incorporated in Gibraltar, which is licensed and regulated by the Great Britain Gambling Commission.. We adhere to their strict regulations on fair play and prize payouts.
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Will my personal details be safe?
  • We take our responsibilities towards our players' security very seriously and we use the latest technologies to ensure that your banking and personal details are safe with us. This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted. This makes it impossible for people to crack this code and gain access to your confidential details.
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Are my payment card details secure?
  • We use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and our servers.
  • This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted.
  • This makes it impossible for people to crack this code and gain access to your confidential details.
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Game Play

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How do I know the bingo games are fair?
  • To assure the integrity of our games, a Random Number Generator (RNG) is always used to ensure random results. Whether it's the bingo ball selection, a roll of a dice, a hand of cards, or a spin of the wheel, in each event a Random Number Generator (RNG) is utilized to ensure that the outcome is random. The system has been rigorously tested by running millions of rounds and examining their results. The system is also systematically tested by Blighty Bingo.
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What happens if I have purchased my cards and I get disconnected from the game?
  • As soon as your cards are purchased, you are in the game regardless of your connection status.
  • The game outcome is generated at our servers, and if one of the cards you have purchased is a winner, then you will win. If you get disconnected for any reason, and you have purchased cards, then check your transactions in the members area to see if you won.
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Why can I not connect to the chat server?
  • Our chat servers may be down from time to time, but this is not frequent. Often, if your computer sits behind a firewall, the firewall will not allow our chatservers to send messages to your computer.
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Can I keep my card numbers from game to game?
  • Unfortunately not. In keeping things fair, all cards are randomly generated at the time you request them.
  • If you do not like the numbers of your issued cards, you can simply get a new batch by clicking on the arrows below the bingo cards.
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I received a Free Spins voucher, how do I claim it?
  • Once you login to the site and enter the gaming lobby, click on the gift icon located at the top section next to the site logo. If you received a voucher and cannot find any gift icon please contact us
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How do I get support?
  • Feel free to contact us with any questions or support issues.
  • We will endeavour to answer all queries within 72 hours.
  • We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.
  • Email:
  • Phone: (toll free, UK only)
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game help

75-Ball Game Help



Last Updated on the 25/07/2016

Overview

75-ball bingo is the dominant form of bingo played in North America and is a variation of the 90-ball bingo variety. Players opt in to a 75-ball bingo game by purchasing numbered cards. A caller calls out numbers randomly and if they appear on a player's card, the player covers them or 'daubs' them. The first player to complete a pre-determined pattern on his/her card with covered numbers wins the game.



75-Ball Cards

The cards sold at 75-ball bingo games are formatted with a 5x5 chart of numbers. Each spot on the chart presents a number, apart from the center square, which is labeled "FREE".


WINNING Pattern

In 75-ball bingo, the variety of winning patterns is endless.


Payouts and Jackpots

In most cases, the size of a game's payout is determined by the cost per card and the number of players who opted into the game. The higher the card price and the more players that join a game will cause the prize to be larger. Occasionally, we offer a fixed minimum prize regardless of the number of players that participate and the price of the cards. Extra jackpots can also be on offer in a select number of bingo games.

Game Options

Click on the Options button in the right corner of the screen to customize the bingo interface so that it matches your needs.


Simply choose the settings that appear in the center of the screen of your choice and click OK. You can go back into these settings and alter them at any point in time.

Settings Available:

Price alert: Lets you enable or disable the presentation of the card price within the bingo rooms.

Show 3TG: This stands for "Show 3 to go" and if you select it the bingo system will highlight your cards that only have 1, 2 or 3 numbers left to cover until you win.

Autodaub: If you select this setting, the system will cover the called numbers that appear on your card for you.


IMPORTANT: It doesn't matter if you manually daub the numbers or if you select autodaub to have it done for you. This does not affect the outcome of the game. If you own a bingo card with a win, the prize is yours no matter what!

Best Card First: Displays your card that is nearest to winning on the screen in the top left corner.

Cards Selections

In order to play, it is required that you purchase at least one card in a game of 75-ball bingo.

In a single game, you can purchase up to 96 cards maximum.

Before purchasing cards, you need to fund your bingo account with the right amount of money.

PC: You'll be able to see the price per card on the left side of the screen at the top of the information bar.

You'll be able to see the price per card on the card or at the purchase panel.

Manual Selection of Cards

You can choose one card at a time by clicking on each of the cards you want to purchase. If the cards displayed don't feel right to you, you can click on "Get New Cards" under the cost of the cards display. The current cards will disappear and be replaced with new ones. However, the cards you already chose will remain.

To alternate between the 24 cards available, you can click on the red buttons above the cards with the arrows.

Automatic Selection of Cards

If having the computer choose your cards for you sounds appealing, then you can use the "Auto Select Cards" box to specify the number of cards you wish to purchase. The maximum number of cards you can purchase with Auto Select is 96. Once you have made your auto selection, you can click on any of the selected cards one at a time and remove them from the selection. Your auto selected cards total will appear underneath the auto select cards area.


Buying Cards

The prerequisite for entering a bingo game is the purchase of at least 1 card.

The maximum number of cards you can purchase in a single game is 96. It is only possible to purchase cards after you have funded your bingo account with the right amount of funds. You'll always be able to view your account balance at the top of the bingo screen. To deposit into your account anytime, click the "Cashier".

The price per card is visible on the left hand side of the bingo screen on the top.


Playing the Game

After you purchase cards for a bingo game, the next step is to wait for the game to begin. You can keep track of the time left until the game starts by checking the "Game Starts" countdown, which appears in the top left corner of the bingo screen.

New bingo games begin every few minutes so the wait is never long. Once the game begins, all the details you need to play will appear in an info bar on top of your cards. For example, you'll see the number of players who are playing the game, the jackpot prizes and the pattern you need to get in order to win.

Each number that is called during the game appears in the top. [Underneath/ besides] it, you'll find the last five calls that came before it, so you can keep track.


Daubing Your Numbers

Our bingo room lets you decide whether you want to daub your own bingo card manually with your mouse or have the system daub your cards for you, so you don't have to worry about forgetting a number. The default selection is the automatic method, but if you prefer to daub manually, you can change the settings in the options menu by removing the checkmark beside "Autodaub". You can open your settings from the top left-hand corner of the bingo screen.



IMPORTANT: It doesn't matter if you manually daub the numbers or if you select autodaub to have it done for you. This does not affect the outcome of the game. If you own a bingo card with a win, the prize is yours no matter what! You always have the option of turning Autodaub back on whenever you like.

Winning

If a player gets a winning pattern on their bingo card, the game will stop for a short period to display a message informing you of who won the game and how much they collected.


The average theoretical return to player in Bingo 75-ball game is equal to 70% while the house edge is equal to 30% (the game RTP standard deviation is affected by cards price and number of cards purchased in each game).


Progressive Jackpots

To read more about our progressive jackpots, please click here.

Disconnections

We understand that sometimes internet connections can be lost and that you might get disconnected whilst playing a game. If this happens, the system will continue to autodaub for you and you'll be awarded any prizes you may have won during your short time away.

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